What if growing your startup was easier than you ever imagined?
Startups are designed around big ambitions, and entrepreneurs hope to channel their own passion into helping their startups reach their full potential. However, if you haven’t explored business process outsourcing (BPO), then you may be holding your own business back.
How, though, can BPO boost your business and help it grow? How can it save you time and money and help you streamline operations and scale as needed? Keep reading to discover 6 answers to these questions and more.
1. Lower Your Operating Costs
Every business leader quickly discovers several potential obstacles to their own startup growth. And the biggest and most obvious obstacle is that newer businesses typically don’t have as many resources as their larger competitors. Fortunately, BPO can help you save money by lowering your operating costs.
For example, your business may require extensive customer support services such as a call center. Without BPO, you’d have to invest a small fortune in the equipment and office space required for this, as well as the full-time salaries and benefits packages for a customer support team. With BPO, you can provide your customers with all the support they need at a fraction of the cost, which frees up money for other growth investments.
2. Startup Growth and the Big Picture
The early days of a startup are hard on the founders for a simple reason: the company can’t really grow without the architects of that business focusing on how to make their “big picture” ideas into a reality. But when your company is understaffed, and you can’t afford to hire more team members, the very people who are meant to focus on the big picture instead spend most of their time on day-to-day operations.
When you have business process outsourcing, you don’t have to worry about being in the trenches as much as you once did. This gives you more time to focus on the same kind of major ideas that drove you to go into business in the first place. And it’s rewarding to know that on top of its cost-effectiveness, BPO can save you time when you need it the most.
3. Improved Business Scalability
More often than founders would like to admit, startups don’t know what to do with success once they actually achieve it. How should you handle the increased demand and workload? If you don’t have the capacity to scale as needed, you may never be able to compete against the biggest names in the field.
Business process outsourcing provides the business scalability solutions necessary to help handle the growth without compromising the quality. With BPO, you can hire talent as soon as you need and keep them for as long as you need. In whatever areas your operations need to scale, outsourcing allows you to get the talent to make it happen. And best of all, that talent is “on demand.”
4. Operational Efficiency with Talent on Demand
No matter how big or how small the company, most swear by a simple concept: the efficacy and productivity of workers determines the strength of the company. Therefore, the best companies make an effort to hire the best employees. But it can be a time-consuming process to list a job, interview many applicants, hire the best one, and simply hope they perform as well or better than expected.
But with business process outsourcing, you get to bypass all of that. Whenever you need some of the most talented workers to tackle needs such as customer support or even back office tasks, you can bring them on board. If business slows down (say, after the holidays), you can go back to working without BPO, safe in the knowledge that the best talent will be there again for you whenever you need it.
5. Reduce Employee Turnover
Employee turnover is a challenge that every business must face, but turnover is arguably more significant in the world of startups. That’s because startups already have so few employees that each one becomes that much more invaluable to the growth of the company. Losing a key employee early on means more than another frustrating round of interviews; it also means potentially setting your company back and undoing some of the growth you have worked so hard to achieve.
However, BPO lets you have your cake and eat it, too, when it comes to employee turnover. By outsourcing some of your business processes, you won’t have to hire as many employees. Furthermore, the employees you do have will likely play a greater role in shaping the future of the company, increasing their buy-in and making them less likely to leave.
6. Take on Your Biggest Competitors
The final way that BPO can help supercharge your startup is nice and simple: with the right outsourcing, you’ll be able to take on your biggest competitors far sooner than you otherwise could.
Entrepreneurs that dream of breaking big into just about any industry understand they have an uphill climb in front of them. That’s because these industries are often dominated by businesses that have had years to establish themselves. And conventional wisdom holds that a scrappy new company will have to spend years developing before it can take on these competitors.
Fortunately, BPO is a shortcut solution to help provide many of your most important staffing needs at a cost that even a startup can afford (which is why BPO has so many success stories). Just like that, you can “cut the line” a bit and start making a name for your business by leveling the playing field with your competition.
Get the Best BPO for Your Startup Today!
Now you know the many ways business process outsourcing can help startups grow and reach their full potential. But do you know where you can find the BPO your business deserves?
Here at Confie, we will help your startup grow while supporting your potential as an entrepreneur. To discover what we can do for your business, feel free to reach out online or give us a call at 714-252-2500.