What if the best way to improve your business was to change how you conduct it?
Every year, more businesses discover the benefits of business process outsourcing (BPO). From simple customer support to complex sales and marketing, there is virtually no function that cannot be outsourced.
Human resources is one of those functions. However, many businesses hesitate to outsource human resources because HR plays such an important role in their company.
How, then, can you know whether you should outsource human resources or not? Keep reading to discover the answers you’re looking for!
BPO Saves Time in Human Resources
Should you outsource your human resource needs? One way to answer that question is with another question: Are you spending too much of your time managing different HR issues?
When you run a business, you have to wear many different hats. However, the longer you have one hat on, the less time you have to manage other issues. That means it’s time to hire someone else to wear the hat.
By outsourcing, you get the benefit of HR professionals handling these different issues leaving you free to concentrate on other vital areas. In addition to saving you time, outsourcing HR needs can also save you money.
Save Money by Outsourcing HR
If you’ve been handling most of the HR issues on your own or having various managers handle these issues, why is that? Chances are because your company cannot afford to hire a full HR team, complete with salaries and benefits. What if you didn’t have to choose between an extremely expensive hiring option or handling everything on your own?
When you outsource HR, you effectively get the best of both worlds. Specifically, you get all the benefits of trained human resources professionals, so you and your team can finally stop handling all of the HR issues on your own. At the same time, outsourcing is far cheaper than paying for the salary and benefits of an in-house HR team. This is why some of the largest companies rely on outsourcing!
Ultimately, outsourcing your HR helps your business save both time and money. There are plenty more benefits to outsourcing your HR function!
Avoid Liability Issues When You Outsource HR
Are you worried about liability issues with your company? That’s actually a bit of a trick question. Because the simple truth is that if you aren’t worried, you should be!
At first, you might think that you and your team can handle the basics of HR on your own. However, human resources go beyond the basics. Whoever handles HR needs to understand complex topics like EEOC requirements, collective bargaining agreements, hiring laws, and so much more.
All it takes is a single mistake to open your company up to an expensive lawsuit. Even if you win, the legal costs of defending yourself could destroy your company. It is both safer and cheaper to outsource your HR needs and work with someone who understands these complex issues and can help your company avoid any liability issues.
Outsourced HR Can Boost Employee Morale
It’s important to remember the “human” part of “human resources.” HR is about more than paperwork and complex rules. It’s also about managing employees in such a way that they can provide their best work.
For example, HR plays an important part in employee morale. The right HR specialists can help navigate employee problems and handle them, reducing unwanted turnover. Trained HR experts can negotiate better benefits packages, which can boost employee morale in a big way.
In this way, the right human resources team can help improve both employee recruitment and retention. This can help your company grow because you won’t have to worry as much about hiring subpar employees or losing your rockstar employees to other companies.
Avoid HR Accountability Problems with BPO
Every major business has an organizational chart. That chart serves a simple purpose: It lets everyone know which person or group is accountable to another person or group. Knowing this helps managers delegate and helps everyone know where the buck stops when there is an issue.
When you share HR responsibilities among your managers, it can lead to unwanted accountability problems. Employees may not know who to report certain issues to, and some important tasks may be left uncompleted because nobody is sure who was supposed to handle them.
In extreme cases, those accountability issues lead to legal problems. By outsourcing your HR needs, you can avoid legal problems while making sure everyone knows who is accountable to whom.
BPO Provides the Key to a More Efficient Business
We’ve touched on several different problems that may arise when you have various managers handling different HR responsibilities. However, the most obvious problem is quite simple: The more your team handles human resources tasks, the less they can focus on what you hired them to do!
Time and talent are both limited resources. It may be tempting to save a few bucks by not hiring a dedicated HR team, but this means your best employees will be focusing on different HR issues when they could (and should) be focusing on other things.
For example, handling payroll is often long and time-consuming. If you have your Director of Marketing handling payroll, it technically saves money because you don’t have to hire anyone else. How much money are you losing thanks to your marketing suffering? How does your marketing guru feel when her talents are being wasted on something she didn’t sign up to do?
By outsourcing your HR needs, you get a dedicated HR team at a fraction of the cost of hiring an in-house team. Your specialists can focus on what they do best, giving you a more effective business. The right HR team can also help discover ways to make your business more productive, thereby increasing your efficiency and effectiveness.
Use BPO to Meet Your Human Resources Needs Today!
Now you know why you should outsource your human resources needs. But do you know who you can trust to provide the HR specialists your business deserves?
Here at Confie, we specialize in all things outsourcing. To discover how we can help transform your business, feel free to reach out online or just give us a call at (714) 252-2500!
